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How hoky22 Handles Your Personal Data

This page explains what personal data hoky22 collects when you access the platform, how we use it, and what rights you hold over it.

Account data protectedWallet info handled carefullyYour rights, clearly statedNo data sold to third partiesContact us to request changes
hoky22 How hoky22 Handles Your Personal Data
HOW WE PROTECT YOU

Our Approach to Data Security and Retention

We take a practical, layered approach to protecting your account data — encryption in transit, access controls for internal teams, and regular review of what we retain and for how long. Here is what that looks like in practice across the four areas that matter most to your account.

Data Encryption

All data exchanged between your device and our platform travels over an encrypted connection. This covers login sessions, wallet top-up confirmations via GoPay or OVO, and account updates.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your settings. Analytics cookies are anonymised. You can adjust cookie behaviour in your browser settings at any time.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold.

Access and Correction

You have the right to request a copy of the data we hold about you, correct inaccurate records, or ask us to delete data where no legal retention obligation applies. Use live chat or email to start.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written data request or deletion query directly to our privacy contact address. We aim to acknowledge requests within a reasonable working period.
Live Chat Support Open the live chat window in your account dashboard to ask about your stored data, wallet records, or cookie preferences. Our support team can escalate privacy queries.
Account Settings Panel Some data preferences — including marketing communication opt-outs — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Data on hoky22

If something on this page raises a question about how we handle your personal information, the answers below cover the scenarios we hear most often. For anything not listed, our support team can help.

We collect your name, contact email, and payment method details — such as which e-wallet you link, whether DANA, OVO, or GoPay. Device and session data are also collected automatically at login.

We do not sell your data. We share it only with service providers who process your payments or operate platform infrastructure, and only under strict contractual data-handling obligations.

We retain data for as long as your account remains active, plus any period required under applicable regulations after closure. You can ask us for a breakdown of what we currently hold on your account.

Yes. Contact us via live chat or email to request a data copy or raise a deletion request. We will confirm receipt and act within the timeframe required by applicable local regulations.

We store only the transaction reference needed to verify your deposit or withdrawal. Full wallet credentials are handled by the payment processor and are never stored in full on our side.

Go to your account settings panel and turn off marketing notifications. You can also contact live chat support to apply the opt-out if you are unable to access settings directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.